Helpline for foreigners

Policy Response DateFebruary 7, 2009 Country: Poland Address: Białystok General Type: Racist violence Racism and discrimination phenomena: Anti-migrant/xenophobia
Groups affected / Interested in: Migrants Key socio-economic/institutional areas: Policing - law enforcement

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The helpline was established in 2009 in response to increased reports of violence against foreigners in Bialystok. The helpline is a 24-hour telephone line for English speakers who wish to report incidents requiring police intervention. It is a conference call with an English-speaking officer translating to an on-call police officer and subsequently relating the on-call officer’s instructions to the caller as to how to proceed in the specific case. The helpline is not a toll-free number (the cost of the phone call depends on the fee schedule of the relevant telecommunications operator).

Source: Police http://www.policja.pl/portal/pol/1/36291/Halo_Policja__English_no_problem.html